What to do in a crisis
YourSpace is not a crisis or acute mental health service.
However, if you are going through an acute bout of mental illness involving distress such as:
- Suicidal behaviour or intent
- Panic attacks/extreme anxiety
- Psychotic episodes (loss of sense of reality, hallucinations, hearing voices)
- Other behaviour that seems out of control or irrational and that is likely to endanger yourself or others
If you or someone you are concerned about or care for is in an emotional or mental health crisis and feel that an urgent response is required:
- For a life threatening situation call 999
- Contact the person’s GP or the GP out of hours service
- Phone NHS on 111
- you can contact your local recovery team
- Cheltenham and Tewkesbury Recovery Team
Avon House, Green Lane Business Park, Tewkesbury, GL20 8SJ
Telephone: 01684 861150 - Cheltenham and North Cotswolds Recovery Team
Leckhampton Lodge, Charlton Lane, Cheltenham, GL53 9DZ
Telephone: 01242 634300 - Gloucester Recovery Team
Albion Chambers, 111 Eastgate Street, Gloucester GL1 1PY
Telephone: 01452 894790 - Forest of Dean Recovery Team
Colliers Court, Latimer Road, Cinderford, Glos GL14 2QA
Telephone: 01594 593000 - Stroud Recovery Team
Park House, Park Road, Stroud GL5 2JG
Telephone: 01453 563150
- Cheltenham and Tewkesbury Recovery Team
- People that use mental health services may have a crisis card or an Advance Directive in their bag or pocket that provides information about who to contact in a crisis.
- Most people who use mental health services will also have a Care Plan and a named professional responsible for their care. Ask them for these details.
Alternatively you can contact one of the following national help lines:
Samaritans
www.samaritans.org/branches/samaritans-cheltenham-and-district-branch
Telephone: 01242 515777
National number: 08457 90 90 90
Text Service: 07725 90 90 90
Email: [email protected]
Sane Mental Illness HelpLine
www.sane.org.uk/what_we_do/support/helpline
Telephone: 0845 767 8000
Open every day 6pm - 11pm
Other sources of information about dealing with a mental health crisis:
MIND - Mind Guide to a Crisis
SANE - Crisis page